FAQ

How long will it take for the carpet to dry?

The carpet is dry, ready to walk on within 30 minutes.  Areas that are cleaned at the beginning can usually be walked on straight away once the process in completed.

How often should I have my carpet cleaned? (residential)

Approximately every 12 months.  For those with pets and have a lot of traffic passing through then more regular carpet cleaning is recommended.  Not only will regular carpet cleaning help preserve the look and health of your carpet, but it will extend the life of it too! 

We are moving out of a rental property and need the carpets cleaned to get our bond back.  Can you help?

We sure can.  We will clean all the carpets in your rental premises to the best of our ability, and provide you with a receipt to help you get your bond back.  

How often should I have my carpet cleaned? (commercial)

Approximately every 3-6 months.  With more traffic passing through these areas it is important to have a regular maintenance program.  It also provides a safer and healthier environment for staff and associates. 

Can all of the stains be removed?

Whilst most stains can be removed, not all stains will come out.  We endeavour to achieve the best results we can, however sometimes there are certain stains that just can’t be removed.  This is where the benefit of regular carpet cleaning steps in, it reduces the chances of tough stains setting in and are therefore more easily removed.

Will the cleaning damage my carpet?                            

No.  Our low moisture carpet cleaning system is safe for all carpet fibre types.  The oscillating pad lifts and cleans all sides of the carpet fibre with no risk of pulling or damaging the carpet.

Is it safe for my family and pets?

Yes.  Our carpet cleaning and rug cleaning chemicals are of the highest quality and are safe for your family and pets. 

Does carpet protection really work?

Absolutely.  Applied after a thorough clean, carpet protection gives that extra resistance to unwanted soil and stains.  It also extends the quality and life of your carpet.  Especially important for homes with pets and creative children where you just never know when the next accident will occur!

What areas do you service?

We service all Sunshine Coast and Hinterland areas up to Gympie. We also service Brisbane's northern suburbs and the Brisbane CBD.